IS Utilities Course Details
SAP ISU stands for SAP Industry Solutions Utilities, which is a software solution designed specifically for the utilities industry. SAP ISU provides utilities companies with tools and processes to manage their operations, including customer service, billing, and revenue management.
The SAP ISU module integrates with other SAP modules, such as FI, CO, and SD, to provide a comprehensive solution for utilities companies. The module includes various sub-modules that cover different aspects of utilities operations, such as customer service, billing, device management, and energy data management.
Some of the key features of ISU include:
-
Customer service management: ISU enables utilities companies to manage their customer service operations, including meter readings, service orders, and complaints.
-
Billing and invoicing: ISU provides utilities companies with tools to manage billing and invoicing processes, including meter readings, rate determinations, and invoice generation.
-
Device management: SAP ISU includes features for managing devices, such as meters, and other technical infrastructure used in utilities operations.
-
Revenue management: SAP ISU enables utilities companies to manage revenue, including revenue collection, debt management, and financial reporting.
Overall, ISU provides a comprehensive solution for utilities companies to manage their operations effectively and efficiently, while also complying with regulatory requirements and enhancing customer satisfaction.
SAP ISU Online Training Institute in Hyderabad
Green Byte online training offers ISU training to individuals or organizations looking to enhance their skills in the utilities industry. These training programs usually cover the various modules of SAP ISU, including customer service, billing, device management, and energy data management.
Online ISU training typically includes live instructor-led classes, recorded video tutorials, hands-on practical exercises, and certification preparation. The training is delivered through a Learning Management System (LMS), which enables students to access course materials, assignments, and assessments.
A good ISU online training provider should have experienced trainers who have worked in the utilities industry and are knowledgeable about the latest industry trends and best practices. They should also have a proven track record of successfully training students who have gone on to achieve SAP ISU certifications and excel in their careers.
About ISU Trainer
ISU trainer have in-depth knowledge of the SAP ISU module and the utilities industry. They have practical experience working with SAP ISU and be familiar with the latest industry trends and best practices.
An effective SAP ISU trainer able to break down complex concepts into easy-to-understand terms and provide real-world examples to help students grasp the material. They should also have excellent communication and interpersonal skills to engage and motivate students.
Our SAP ISU trainer, it is consider their qualifications, certifications, and relevant experience. We are also important to check for student reviews and feedback to ensure that the trainer has a track record of delivering high-quality training that meets the needs of the students.
IS Utilities Curriculum
Introduction to Master Data 1.1 Overview of Master Data Business Master Data 2.1 Business Partner 2.2 Contract Account 2.3 Contract 2.4 System Configuration in SAP IS-U & R/3 2.5 Creation of Business Master Data Technical Master Data 3.1 Connection Object 3.2 Premise 3.3 Installation 3.4 System Configuration in SAP IS-U & R/3 3.5 Creation of Technical Master Data Regional Structures 4.1 Purpose of Regional Structure 4.2 Postal Regional Structure 4.3 Political Regional Structure 4.4 Company Regional Structure 4.5 Dependencies of Regional Structures Schedule Master Record 5.1 Parameter Record 5.2 Portion 5.3 Meter Reading Unit 5.4 Creation of MRU and Portion
Customer Interaction Centre 1.1 Handling Enquiries (Complaints, Account Positions, Bills, Meters, etc.) 1.2 Managing Requests (E.g., E-bill) 1.3 Complaint Handling and Resolution Master Data Creation 2.1 Creating Customer Contacts 2.2 Business Partner Creation 2.3 Contract Account Creation 2.4 Contract Creation 2.5 Creating Service Orders 2.6 Batch Program for Data Creation Customer Complaint Handling 3.1 Handling High Consumption Complaints/Deviation/Over/Incorrect Reading Complaints 3.2 Managing Payment/Credit Adjustment Issues 3.3 Handling Vigilance Complaints 3.4 Resolving Wrong Disconnection Issues 3.5 Addressing Load Disputes Move-In 4.1 Overview of Move-In Process 4.2 Move-In Document Layout 4.3 Determining Move-In Dates 4.4 Aligning Move-In Processes After Device Installation 4.5 Reversal of Move-In Transactions Work Order Management 5.1 New Connection Setup 5.2 Device Installation Management 5.3 Device Removal Process 5.4 Device Replacement Procedures 5.5 Device Investigation Procedures 5.6 Disconnection Processes 5.7 Reconnection Procedures 5.8 End of Supply Processes 5.9 Temporary Supply Management 5.10 Load Change Site Investigation Move Out 6.1 Handling Normal Move-Out Scenarios 6.2 Addressing Demolition Cases 6.3 Managing Move-Out for Statement Billing 6.4 Name Change Processes 6.5 Handling Move-Out After Six Months Due to Non-Payment
Technical Master Data 1.1 Connection Object 1.2 Premise 1.3 Device Location 1.4 Installation Technology 2.1 Device 2.2 Device Category 2.3 Register Group 2.4 Register Relationship Service Order 3.1 Installation 3.2 Removal 3.3 Replacement 3.4 Inspection Meter Reading 4.1 MRU and Portion 4.2 Schedule Records 4.3 Meter Reading Organization (Street Route) 4.4 Meter Reading Order Creation 4.5 MRO Download and Upload 4.6 Meter Reading Estimation 4.7 Meter Reading Validation 4.8 Manual Input of Periodic & Aperiodic Meter Readings Integration of DM With Other Modules 5.1 Integration with MM 5.2 Integration with PM
Billing Master Data, Rate Structure, Creation, and Execution 1.1 Billing Class 1.2 Rate Type 1.3 Rate Category 1.4 Operands 1.5 Prices, Price Categories, Price Types 1.6 Rates, Rate Line Items 1.7 Facts 1.8 Schemas and Working with Schemas 1.9 Rate Determination 1.10 Discounts/Surcharges Important Billing Functions 2.1 Billing Tasks 2.2 Billing Periods 2.3 Special Billing Functions 2.4 Billing Process Overview 2.5 Entry of Selection 2.6 Billing & Simulation 2.7 Document Information 2.8 Out-Sorting in Billing and Invoicing 2.9 Billing Reversal Process 2.10 Manual Billing Invoicing 3.1 Invoicing Overview 3.2 Tasks of Invoicing 3.3 Invoicing Processing 3.4 Budget Billing Procedure 3.5 Payment Plan Categories 3.6 Creation of Budget Billing Plan 3.7 Payment Plan Creation and Configuration 3.8 Payment Schemes Creation and Configuration 3.9 Invoicing Reversal (Basic Settings) 3.10 Out-Sorting in Invoicing 3.11 Lock Reasons for Invoicing 3.12 Bill Printout 3.13 Bill Form 3.14 Control Parameters for Bill Printout 3.15 Classification Criteria of Billing Line Items
Receivables and Payables (FICA) SAP ISU FICA Basics 1.1 Concept and Special Functions in FI-CA 1.2 Event Technology 1.3 Parallel Mass Processes in FI-CA 1.4 Master Data Objects in FI-CA Documents 2.1 Lifecycle of Documents 2.2 Document Structures 2.3 Posting Documents 2.4 Integration with General Ledger Accounting 2.5 Account Balance Display Transactions and Account Determination 3.1 Structure of Transactions 3.2 Transactions in IS-U 3.3 General Ledger Account Determination 3.4 Tax Determination in IS-U Incoming Payments 4.1 Processing Incoming and Outgoing Payments 4.2 Payment Lots and Check Lot 4.3 Clarification Processing 4.4 Cash Desk/Cash Journal Payment Run 5.1 Prerequisites of Payment Settlement 5.2 Payment Program 5.3 Payment Cards Returns Processing 6.1 Configuration of Returns 6.2 Processing of Returns Clearing Control 7.1 Terminology and Definitions 7.2 Configurations of Clearing Strategy Dunning and Collections 8.1 Dunning – Terminology 8.2 Configuration and Execution of Dunning Run 8.3 Submission to External Collection Interest Calculations 9.1 Calculation of Interest on Items 9.2 Interest Keys and Calculation Rules 9.3 Processing of Interest Calculation Deferral/Installment Plan 10.1 Deferral: Definition and Processing 10.2 Installment Plan: Definition and Processing Other Business Transactions 11.1 Account Maintenance 11.2 Reversing Documents and Resetting Clearing 11.3 Document Transfer 11.4 Mark as Doubtful/Individual Value Adjustment 11.5 Write Off Security Deposits 12.1 Cash and Non-Cash Security Deposit 12.2 Request, Payment, and Settlement of Cash Security Deposit Correspondence 13.1 Definition and Types 13.2 The Print Workbench Further Integration of FI-CA in SAP Modules
IS Utilities Faq’s
Experience: Over 18 years of experience in SAP ISU implementation and consulting. Expertise: Specialized in SAP ISU modules including Master Data, Device Management, Customer Services, FICA, Billing, and Invoicing. Credentials: Holds multiple certifications in SAP ISU and has delivered training to professionals globally.
IS Utilities Reviews
IS Utilities rated (4.8 / 5) based on 5 reviews.Rahul
The SAP ISU Online Training in Hyderabad exceeded my expectations. The instructors were knowledgeable, patient, and thorough in explaining complex concepts. The course materials were comprehensive and well-organized. The practical exercises helped reinforce learning effectively. Overall, it was a valuable experience that greatly enhanced my skills in SAP ISU. Highly recommended.
Ranga Reddy
Completing the SAP ISU course with GreenByte Technologies was truly exceptional. The instructor's mastery and interactive teaching approach demystified intricate concepts. The curriculum was extensive, and hands-on exercises ensured practical proficiency. I'm confident in applying these skills professionally. Without hesitation, I recommend this course for an unparalleled learning journey.
Amit Kumar
The flexibility of the online training allowed me to balance my job and learning effectively. The support from trainers was exceptional.
Priya Sharma
The training at GreenByte Technologies was a game-changer for my career. Mr. Venkat's insights and practical approach helped me grasp complex concepts easily.
Rajesh Mehta
Implementing SAP ISU at our company became much smoother after undergoing this training. The practical assignments were particularly beneficial.
